Privacy Policy

Effective Date: October 1, 2025

1. Introduction

Welcome to Goode Special Education Services (“we,” “our,” or “us”). Your privacy and the confidentiality of student information are of the utmost importance to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our site or use our services, in compliance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

2. Information We Collect

We collect information only as needed to provide educational consultation, advocacy, and related services. The types of information we may collect include:

a. Personal Information:

• Name

• Email address

• Phone number

• Details you provide in contact forms, messages, or documents

b. Student-Related Information (Confidential):
When providing consultation or advocacy services, we may receive student files, Individualized Education Programs (IEPs), assessments, evaluations, diagnoses, or other educational records. This information is treated as strictly confidential and handled in accordance with all applicable privacy and educational laws, including FERPA (Family Educational Rights and Privacy Act).

c. Non-Personal Information:
We may automatically collect non-identifying information, such as:

• Browser type

• Device information

• IP address

• Pages visited and time spent on the site

3. How We Use Your Information

We use the information we collect to:

• Provide educational advocacy, consultation, and related services

• Respond to inquiries and requests

• Maintain accurate client records

• Improve website performance and user experience

• Comply with legal and ethical obligations

4. Student and Client Confidentiality

Protecting the privacy of students and families is a cornerstone of our practice. All student records, documents, reports, communications, and diagnoses shared with us are:

• Stored securely (digitally or physically) and accessible only to Michelle Goode

• Used solely for the purpose of providing educational consultation, tutoring, and/or advocacy services

• Never shared, sold, or disclosed to third parties without written consent from the parent, guardian, or authorized representative

• Permanently deleted or securely destroyed upon request or after the professional relationship ends, consistent with legal record-keeping requirements

All communications regarding students—including emails, phone calls, or digital exchanges—are kept confidential 

5. Sharing Your Information

We do not sell personal or student information. We do not share personal or student information without written request from the parent or legal guardian.

6. Your Privacy Rights (California Residents)

If you are a California resident, you have the following rights under the CCPA/CPRA:

• Right to Know: You can request information about what personal data we collect and how it’s used.

• Right to Delete: You can request that we delete personal information, subject to certain legal or contractual obligations.

• Right to Correct: You may request corrections to inaccurate personal information.

• Right to Opt Out: You can opt out of any sale or sharing of personal data (though we do not sell or share data for marketing purposes).

• Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

To exercise any of these rights, please contact us.

7. Cookies and Tracking

Our website may use cookies or similar technologies for analytics and functionality. You can disable cookies in your browser settings, though some features may not work properly.

8. Data Security

We take reasonable administrative, technical, and physical measures to safeguard personal and student information against unauthorized access, use, or disclosure.

9. Retention of Records

We retain personal and student information only as long as necessary to provide services, meet legal requirements, or maintain appropriate professional records. Once no longer needed, records are securely deleted or destroyed.

10. Third-Party Links

Our website may link to other websites. We are not responsible for the privacy practices or content of third-party sites.

11. Children’s Privacy

Our website and services are directed toward parents, guardians, and educators. We do not knowingly collect personal information directly from children.

12. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a new effective date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle information, please contact:

Goode Special Education Services
Email: [goode.michelle1017@gmail.com]
Location: [Simi Valley, California]